Questions About EEO Investigation Training and Careers?
Find answers to common questions about becoming a federal-sector EEO Investigator, choosing the right training, course access, and resources available through DA EEO Services.
Becoming an EEO Investigator
What does an EEO Investigator do?
An EEO Investigator gathers relevant evidence related to allegations of employment discrimination. This can include reviewing documents, obtaining testimony from the complainant, management officials, and witnesses, and organizing the evidence into a Report of Investigation.
The investigator serves as a neutral fact-finder. The investigator develops the factual record but does not determine whether discrimination occurred.
Do I need previous investigation experience?
Not necessarily. EEO Investigators come from a variety of professional backgrounds.
Skills such as communication, writing, organization, interviewing, critical thinking, and analyzing information can transfer well into investigative work. You will also need to learn the federal-sector EEO complaint process and the responsibilities of an investigator.
Do I need federal government experience?
No. Previous federal government experience is not necessarily required to become an EEO Investigator.
If you have not worked in the federal government, you may need to become familiar with federal terminology, organizational structures, personnel processes, and the federal-sector EEO complaint process.
What training do I need to become a federal-sector EEO Investigator?
New federal-sector EEO Investigators must complete at least 32 hours of investigator training before conducting investigations.
DA EEO Services offers a 32-Hour EEO Investigator Training course designed to meet the EEOC's training requirements for new federal-sector EEO Investigators.
Will completing a 32-hour course automatically get me EEO investigation work?
No. Completing the required training is an important step toward becoming an EEO Investigator, but it does not guarantee employment, contracts, case assignments, or income.
Investigators may also need to develop practical skills, prepare application materials, identify companies that contract with investigators, and continue building experience.
Can EEO investigation work be done remotely?
Many federal-sector EEO investigations are conducted remotely using electronic case files, email, telephone interviews, virtual meetings, and other digital tools.
Specific requirements may vary depending on the agency, contracting company, and assignment.
Can I work as an EEO Investigator part-time?
Some independent investigators accept assignments based on their availability, while others perform investigation work full-time.
Work volume can vary, particularly for independent contractors, so availability and workload may differ from one company or time period to another.
32-Hour EEO Investigator Training
Who is the 32-Hour EEO Investigator Training for?
The course is designed for individuals who are new to federal-sector EEO investigations and need to complete their initial investigator training.
Previous EEO investigation experience is not required.
What will I learn in the 32-Hour EEO Investigator Training?
The 32-Hour EEO Investigator Training is designed to meet the EEOC's training requirements for new federal-sector EEO Investigators, as outlined in EEOC Management Directive 110.
The course covers the required foundational areas for new investigators, including federal EEO laws and theories of discrimination, the federal-sector EEO complaint process, applicable regulations and EEOC guidance, case management and timely investigations, remedies, and the investigator's role in developing an impartial and appropriate factual record.
The training also focuses on investigative techniques, including planning an investigation, gathering and analyzing evidence, interviewing witnesses, assessing credibility, and obtaining and reviewing documentary and electronic evidence. Practical exercises and case studies are incorporated to provide hands-on experience applying investigative concepts.
The goal is to provide new investigators with the foundational knowledge and investigative skills required by the EEOC before conducting federal-sector EEO investigations.
Will I receive a certificate after completing the 32-hour course?
Yes. Students who successfully complete the course requirements will receive a certificate documenting completion of the 32-Hour EEO Investigator Training.
Course Access
Are the courses self-paced?
Course format, completion requirements, and pacing information are provided on the individual course enrollment page.
How long will I have access to the course?
The access period for each course will be displayed before purchase so you can review it before enrolling.
Are resources and templates included?
Some courses may include downloadable resources, reference materials, or templates. Included materials will be identified within the individual course.
Not every document demonstrated during training will necessarily be available as a downloadable file.
Can I download the course videos?
No. Course videos are available through the course platform and are not provided as downloadable video files.
Training for Companies
Can a company purchase training for its investigators?
Yes. Training options may be available for companies that want to enroll new or developing investigators.
Can a company purchase multiple training seats?
Yes. Multiple-seat options may be available for companies. Because staffing and investigation workloads can change, the appropriate number of seats can be determined based on the company's current needs.
Does DA EEO Services training replace a company's internal procedures?
No. Investigators should always follow the procedures, templates, deadlines, and contractual requirements provided by the contracting company and the agency associated with the assignment.
DA EEO Services training is intended to provide foundational and practical investigator education, not replace company-specific or agency-specific requirements.
We're Here to Help You Find the Right Next Step
If you have a question about the training resources we offer, please contact DA EEO Services.
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